Overcoming Change

Overcoming Change is a centralized platform that connects individuals with disabilities to organizations offering essential services, support, and community resources.

Website

Web Design

December 2023

Product

Overcoming Change is a comprehensive directory of organizations that support individuals with disabilities. The platform provides accurate, trustworthy information, personalized recommendations, and advanced search options, allowing users to find relevant services easily. It also fosters a connected community for shared experiences and advice.

Requirements

The client needed a user-friendly platform that organizes and lists disability support organizations. Key requirements included advanced search filters, personalized recommendations, verified information for trust, user reviews for informed decisions, and a community space for users to share experiences and connect.

How we worked

Research

We analyzed user needs, existing support networks, and accessibility requirements to design a platform that ensures easy navigation and access to essential

Discovery

Through stakeholder interviews and research, we identified the most critical features, such as trust verification, personalized recommendations, and community engagement, to align with user expectations.

Sitemap

We structured the platform for intuitive navigation, allowing users to efficiently browse organizations, apply filters, and access detailed service descriptions with minimal effort.

Wireframes

Low-fidelity wireframes outlined the core user journey, ensuring a clear and accessible interface, optimized for individuals with varying needs and abilities.

Final Design

A clean, accessible, and inclusive design was implemented, incorporating user-friendly search filters, verified organization details, and an engaging community section for interaction.

Prototyping

We developed an interactive prototype for usability testing, refining accessibility, search functionalities, and user interactions to ensure a seamless and trustworthy experience.

Final result

Overcoming Change launched as a comprehensive, user-friendly platform that simplifies finding disability support services. The platform’s intuitive search, personalized recommendations, and verified information empower users to make informed decisions while fostering a strong, supportive community.

Testimonial

"Overcoming Change has made finding reliable disability support services effortless. The search filters, verified information, and community support create a truly helpful experience. This platform is a game-changer for those seeking the right resources!"

Lera N, Owner

Impact

Overcoming Change revolutionized accessibility to support services, providing a reliable hub for individuals with disabilities. Users benefited from faster, more informed decision-making, while organizations gained visibility and trust. The platform’s community-driven approach strengthened connections, empowering users to navigate challenges with greater confidence and ease.

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